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Privacy Policy

At Marketsy.ai, we are committed to protecting the privacy and security of our users. This section outlines our practices regarding the collection, use, and protection of personal information on the Marketsy.ai platform.

1. Information Collection

We collect information from our users at several points on our platform, including but not limited to:

  • Account Registration: When you create an account on Marketsy.ai, we collect personal information such as your name, email address, and, optionally, a contact number.
  • Store Operation: As a Seller, additional information related to business operations, including business name, address, tax identification numbers, and payment processing information, may be collected.
  • User Interaction: We do gather anonymous data from users interactions with our platform, such as user navigation, purchases, customer interactions, and feedback.

2. Use of Information

The information we collect is used to:

  • Provide, operate, and maintain our platform.
  • Improve, personalize, and expand our platform.
  • Understand and analyze how you use our platform.
  • Develop new products, services, features, and functionality.
  • Communicate with you, including for customer service, to provide you with updates and other information relating to the platform, and for marketing and promotional purposes.
  • Process your transactions and payments.
  • For compliance purposes, including enforcing our Terms & Conditions, and preventing, detecting, and investigating fraud, security breaches, or other potentially prohibited or illegal activities.

3. Sharing of Information

  • Third-Party Services: Marketsy.ai may share information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Legal Requirements: We may disclose your information as required by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • With Your Consent: Other than as set out above, you will receive notice when your personal information might be shared with third parties, and you will have an opportunity to choose not to share the information.

4. Data Protection

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include data encryption, secure servers, and access control measures. We are committed to ensuring that your information is secure and protected from unauthorized access or disclosure.

5. Your Rights

You have certain rights related to your personal data under the General Data Protection Regulation (GDPR) and other global privacy regulations. These rights include:

  • The right to be informed about the collection and use of your data.
  • The right to access, update or to delete the personal information we have on you.
  • The right of rectification if your personal data is inaccurate or incomplete.
  • The right to object to the processing of your personal data in certain circumstances.
  • The right of restriction, allowing you to limit the way we use your data under specific conditions.
  • The right to data portability, enabling you to request the transfer of your data to another service provider.
  • The right to withdraw consent at any time where we are relying on consent to process your personal data.
  • Rights in relation to automated decision making and profiling.

Please note that these rights may vary depending on the specific data protection laws in your country. We may ask you to verify your identity before responding to such requests.

6. Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

7. Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

8. Contact Information

If you have any questions about this User Privacy and Data Protection section, the practices of this site, or your dealings with this site, please contact us at team@marketsy.ai.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. How We Collect and Use Your Personal Information To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Last updated: 03.04.2024